Lunes, Hulyo 11, 2011

"hospitality and the service provider"

           "Guest have a right to professional service no matter how little they are spending"..

     servers's provider particularly "waiters" are employed in ahuge variety of establishmrnt in the hospitality industry, but ni matter what type they work in, the waiters basic role does not differ. In any establishment, large or small. formal or informal, the industry demands that the waiting staff should have a professional attitude to their jobs.
    The hospitality industry offers employment to people pf different personalities, background and skills through a wide diversity of outlets serving food and beverages. Hospitality maybe defined as meeting the needs of guest in a variety of establishment,including coffee shops,food halls/food courts,bistros/pubs,casual dining restaurants, national ethnic restaurants' functions and fine dining restaurants.

Duties of waiting Staff

The duties of waiting staff include preparing tables for a meal, taking customers' orders, serving drinks and food, and cleaning up before, after and during servings in a restaurant.staff are specially trained to serve at banquets or high-end restaurants. They follow specific rules of service and it is a skilled job. They generally wear black and white with a long, white apron (extending from the waist to ankle). The head server is in charge of the waiting staff, and is also frequently responsible for assigning seating.The functions of a head server can overlap to some degree with that of the maitre 'd hotel. Some restaurants employ busboy or busgirls, increasingly referred to as bussers, to clear dirty dishes, set tables, and otherwise assist the waiting staff.
                                            

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