Huwebes, Hulyo 14, 2011

the Global Hotelier

 A global hotelier knows how to meet the growing demands of tourist and are increasingly aware of the skills and attitude they need to developed to be abreast with the market. with the world market leaning towards competency-based management, future hoteliers can only go up the corporate ladder if they constantly improve on skills needed in their job.

       basic competencies of global hoteliers:
1. Self-management competency
              global hotelier should have a sense of awareness and development. they should be responsible for their role in the hotel and should take concious effort in having their career and personal advancement. they should have a balanced work lifeto cope with stress. industry workers must display a high persona of integrity gained trough mutual respect with their fellow worker through respect.
2. Multicultural Competency
             global hoteliers must be able to work in a multicultural environment. they should be able to understand different cultural,political, and economic situations for them to relate well with colleagues and guest
alike.
3.Communication Competency
            global hotelier must be able to communicate effectively with their teammates and most especially with
guest. they should be adept in communicating with foreigners and must be able to speak foreign languages.
4. Teamwork Competency
            global hoteliers are team players. they promote a healthy environment that encourages cooperation and give-and-take relationships. Teamwork competency requires collaboration and information sharing among employees to avoid confusion.




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